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Hello All - we have been able to get the Mandela Institute's Mediation Masterclass with Laurence Boullé to DURBAN! On Saturday, 19 October 2013, 8-16h, Laurence will introduce the latest in neuro-science and cognitive psychology, and the concept of 'predictable irrationality' to experienced Mediators in Durban. Bookings are open until Wednesday 16 October 2013. Only paid bookings will be honoured on the day of the Masterclass. Special thanks to Julie from Mandela Institute to help with a Durban 'leg', to Laurence Boullé for accepting one day in Durban, and to all who helped to make this happen. If we work together we can get Durban out of the 'backwater' status.... ;-) Rolf, Mediatori

Breaking down people's fear of accurately understanding themselves opens them up to a whole new level of honesty that is astounding! In psychological terms, humans are quite self-protective in many ways, and the most evident is defined by the concept of "fundamental attribution error". Based on several sources, but one of the simpler ones, 'Ten Interesting Things About Human Behaviour' By Suzanne L. Davis, PhD, explains that most people universally over-rate their skill sets while under-rating others. Simply put, we humans just are hard-wired to believe we are better than we are, and others just do not measure up. Applied to mediation settings, the fundamental attribution error becomes a base recognition skill for enhancing the "re-framing" and early analysis of dispute etymology phases...[Further Book Tip: Liespotting by Pamela Meyer – both in Amazon.com and .de as Kindle books]